kikariya is committed to handling your personal information with transparency, care, and the highest standard of data security. This Privacy Policy explains precisely what data we collect, why we collect it, how it is used, who it may be shared with, and the rights you hold over your own information as a player on the kikariya platform.
kikariya's data practices are built on six core commitments. These are not aspirations — they are enforceable obligations we hold ourselves to on every account, every transaction, and every session on the platform.
kikariya does not sell, rent, or lease your personal data to any third-party advertiser, data broker, or external organisation under any circumstances. Your information is used exclusively to operate and improve your kikariya account and experience.
Every data transmission between your device and the kikariya platform — including account login, deposits, withdrawals, and personal profile updates — is protected by industry-standard 256-bit SSL/TLS encryption, the same standard used by major banks operating in Bangladesh.
You have the right to access, correct, export, and request deletion of your personal data held by kikariya at any time. Submit a request via email to our support team, and we will respond within the timeframe stated in this policy.
kikariya collects only the data that is strictly necessary to operate your account, process payments via bKash, Nagad, Rocket, and Upay, verify your identity under KYC obligations, and comply with anti-money laundering requirements. No unnecessary data is collected.
All promotional communications from kikariya — including bonus offers, seasonal promotions, and product updates — are opt-in. You may withdraw your marketing consent at any time via account settings or by contacting support, with effect from the next business day.
kikariya retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal obligations — including anti-money laundering record-keeping requirements. Specific retention periods are set out in this policy.
For the purposes of this Privacy Policy, kikariya (accessible at kikariya.org) acts as the data controller in respect of the personal data it collects from players registered on or visiting the platform. As data controller, kikariya determines the purposes for which, and the means by which, your personal data is processed.
If you have any questions, concerns, or requests relating to this Privacy Policy or the manner in which kikariya handles your personal data, you may contact our dedicated data support team using the details below. All privacy-related enquiries are handled exclusively in English.
kikariya collects personal data through several channels: information you provide directly during account registration and verification, information generated through your use of the platform, and limited technical information collected automatically. The categories of data we collect are described below.
When you register an account, complete KYC verification, make deposits or withdrawals, or contact our support team, you may provide the following categories of personal data:
| Data Category | Specific Data Points | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, Bangladesh NID number, passport number, or driving licence number | Registration and KYC verification |
| Contact Data | Bangladesh mobile number (bKash/Nagad registered), email address, city of residence (e.g., Dhaka, Chittagong, Sylhet) | Registration |
| Financial Data | bKash number, Nagad number, Rocket number, Upay number, bank account details (where applicable), transaction reference numbers | Deposit and withdrawal processing |
| Verification Documents | Scanned or photographed copies of NID, passport, driving licence, utility bills, bank statements | KYC verification process |
| Support Communications | Content of live chat conversations, emails, and support ticket exchanges between you and the kikariya support team | Ongoing account support |
| Responsible Gaming Data | Self-exclusion requests, deposit limit selections, loss limit preferences, reality check configurations | When responsible gaming tools are activated |
As you use the kikariya platform, the following data is generated automatically as a record of your account activity:
When you visit kikariya.org, certain technical data is collected automatically by our web servers and analytics systems, including: your IP address, browser type and version, operating system, device type (mobile or desktop), referring URL, and pages visited within the kikariya platform. This data is used for platform security, fraud detection, and aggregate statistical analysis to improve the site. It is not used to identify you personally unless it is linked to a registered account in the course of a security investigation.
kikariya uses your personal data only for the specific, legitimate purposes described below. For each purpose, we identify the legal basis that justifies the processing — either performance of a contract with you, compliance with a legal obligation, our legitimate interests where these do not override your rights, or your consent where explicitly given.
kikariya does not sell your personal data to any third party. We share your data only in the limited circumstances described below, and only to the minimum extent necessary for the stated purpose.
To process your deposits and withdrawals, kikariya shares the minimum necessary financial data with our payment processing partners, which include the operators of bKash, Nagad, Rocket, Upay, and our bank transfer and card processing partners. These partners receive only the data required to execute the specific transaction — your registered mobile number or account reference and the transaction amount in BDT. They are contractually prohibited from using this data for any purpose other than executing the requested payment.
The game providers whose titles appear on kikariya — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and Habanero — receive a session token and account-level identifier when you launch their games. This is required for the game provider's own session management, RTP calculation, and jackpot systems. Game providers do not receive your name, Bangladesh NID, mobile number, or payment details. Their handling of session data is governed by their own privacy policies.
Where kikariya uses a third-party identity verification service to assist with KYC document review, that provider receives the documents and personal data you submit for KYC purposes. These providers operate under strict data processing agreements and are prohibited from retaining or using your KYC data for any purpose beyond the specific verification task.
kikariya may disclose your personal data to law enforcement agencies, financial intelligence units, or other regulatory authorities where we are legally required or formally requested to do so — for example, in connection with an active investigation into money laundering, fraud, underage gambling, or other criminal activity. kikariya will comply with lawful disclosure orders and will notify you of any such disclosure where we are legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of kikariya's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy commitments of the acquiring entity before the transfer takes effect.
kikariya uses cookies and similar tracking technologies on the kikariya.org website to ensure the platform functions correctly, to protect the security of your session, and to understand aggregate patterns of how players navigate the site. This section explains the types of cookies in use and how you can manage them.
| Cookie Type | Purpose | Required? |
|---|---|---|
| Strictly Necessary | Session authentication, CSRF protection, login state, deposit flow continuity, responsible gaming tool state. These cookies are required for the platform to function correctly and cannot be disabled without impairing core functionality. | Yes — cannot be disabled |
| Functional | Remembering your language preference, game lobby filter settings, and notification preferences between sessions. | Optional — improves experience |
| Analytics | Aggregate, anonymised data on page visit frequency, navigation paths, device types, and feature usage — used to identify areas of the platform that need improvement. No personal identity data is captured. | Optional — may be declined |
| Security | Fraud detection signals, bot traffic identification, device fingerprinting for multi-account detection. This data is used exclusively for account security and platform integrity purposes. | Yes — required for security |
You may manage non-essential cookies through your browser settings at any time. Most modern browsers — including Chrome, Firefox, Safari, and the default browsers on Android and iOS devices used widely in Bangladesh — allow you to view, block, and delete cookies through the browser's privacy or security settings menu. Please note that disabling strictly necessary or security cookies will impair your ability to log in and use the kikariya platform.
kikariya does not use third-party advertising cookies and does not permit external advertising networks to place cookies on kikariya.org.
kikariya retains your personal data for as long as is necessary to fulfil the purpose for which it was collected, or for as long as required by applicable legal obligations. The table below sets out the standard retention periods for key categories of data.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account Registration Data | Duration of active account, plus 5 years after account closure | Anti-money laundering record-keeping obligations and potential dispute resolution |
| KYC / Identity Documents | 5 years from the date of submission or account closure, whichever is later | Legal obligation under anti-money laundering and counter-terrorism financing requirements |
| Transaction Records | 5 years from the date of each transaction | Financial record-keeping and audit obligations |
| Game Activity Logs | 2 years from the date of each session | Dispute resolution, responsible gaming monitoring, and platform integrity |
| Support Communications | 3 years from the date of the last communication in a thread | Dispute resolution and quality assurance |
| Marketing Consent Records | Duration of consent, plus 2 years after withdrawal | Evidence of lawful basis for marketing communications |
| Technical / Security Logs | 12 months from the date of the log entry | Platform security monitoring and fraud investigation |
When a retention period expires, kikariya securely deletes or anonymises the relevant data in accordance with its internal data destruction procedures. Anonymised, aggregated statistical data — from which no individual can be identified — may be retained indefinitely for platform analytics purposes.
kikariya applies a layered set of technical and organisational security measures to protect your personal data from unauthorised access, accidental loss, alteration, or destruction. These measures include:
Despite these measures, no online platform can guarantee absolute security against all possible threats. You are responsible for maintaining the security of your own account credentials and for notifying kikariya immediately if you suspect that your account has been accessed without your authorisation.
As a registered player on the kikariya platform, you hold the following rights in respect of your personal data. To exercise any of these rights, email [email protected] with the subject line "Data Rights Request — [Right Type]" and your registered account username.
kikariya will respond to all data rights requests within 30 calendar days of receipt. Where a request is complex or involves a high volume of data, we may extend this period by a further 30 days and will notify you of the extension within the original 30-day window. We do not charge a fee for processing data rights requests unless a request is manifestly unfounded, repetitive, or excessive.
kikariya's primary player base is in Bangladesh, and the platform is designed with Bangladesh players in mind. However, the nature of a global online gaming platform means that some data processing operations may involve servers or third-party service providers located outside Bangladesh — for example, cloud infrastructure providers, game technology partners with servers in Europe or Singapore, or KYC verification services with global operations.
Where personal data is transferred outside Bangladesh, kikariya takes appropriate steps to ensure that your data receives an equivalent level of protection to that described in this policy. These steps include entering into data processing agreements with recipient organisations that incorporate standard contractual clauses governing data protection obligations, and conducting due diligence on the data security practices of third-party processors before engaging them.
If you would like more information about the specific safeguards in place for any international data transfer associated with your kikariya account, contact us at [email protected].
kikariya reviews and updates this Privacy Policy periodically to reflect changes in our data practices, changes in applicable law, or changes to the services we offer. When we make material changes to this policy — changes that meaningfully affect your rights or the way we handle your personal data — we will notify you via the email address or mobile number registered to your kikariya account at least 7 days before the updated policy takes effect.
Non-material changes — such as corrections to typographical errors, clarifications that do not alter your substantive rights, or updates to our contact details — may be published without advance individual notice and take effect upon publication. The effective date displayed at the top of this policy will be updated whenever any change is published.
Your continued use of the kikariya platform after the stated effective date of an updated Privacy Policy constitutes your acceptance of the revised policy. If you do not accept the revised terms, you must cease using the platform and may request closure of your account and withdrawal of any remaining funds via the support team before the updated policy takes effect.
We recommend that you review this Privacy Policy periodically so that you remain informed about how kikariya protects your personal data. The most current version of this policy is always available at kikariya.org/privacy-policy.
Last Updated: 1 January 2026 · Effective Date: 1 January 2026 · Version: 2.0 · Language: English · Questions? Contact [email protected]
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